What kind of masks are these?
These Nero cloth face masks are not designed for medical use, or as personal protective equipment against coronavirus (COVID-19). Fitted and Flat masks should only be worn by people ages 13 and up. Younger children ages 3 and up should wear appropriately sized Kids’ masks. Learn more about these masks.
What is the return policy for masks?
Masks can be returned within 14 days of receiving your order. Please see our Help Center for more details.
When should I wear a face mask?Some governments currently recommend wearing cloth face coverings in public settings where social distancing is difficult (e.g., grocery stores, pharmacies). Please check with your local authorities for updated requirements and recommendations for wearing cloth face masks.
How should I wear a mask?
- The WHO recommends that you clean hands with alcohol-based hand rub or soap and water before putting on a mask.
- Cover mouth and nose with mask. Loop the elastic straps around your ears and adjust the toggles, if available, so there are no gaps between your face and the mask.
- After use, remove the mask from behind, loops first. Wash the mask after every use.