Can someone please explain what this means ?!

I was trying to help a friend become a member at RB .When we came to the country part Israel wasnt on the list ,so i wrote a privet message to the suport.
I got a strange answer ,saying:
“Hi Judy,

It is no longer on the list. This will not affect existing accounts such as yours, but it does apply to any new accounts created.

Sorry that I’m not more help

Jo "

If i’m reading this right,i’m in shock .I just dont know what to say and what to do.
Judy

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