This is the cheeky e-mail I received.
Thank you for your inquiry with Barmensen Laboratories.
We are currently collecting your funds at the moment. Please do not continue to e-mail our customer service center, we have no interest in serving your needs and will continually delay your requests so we may charge your account further. Once you have been charged we will do everything in our power to keep your monies; refunds are last on our list of priorities. Any attempt to contact a higher authority such as your credit card company, bank, or the better business bureau will be an exercise in futility. We will continue to do so until we have overdrawn your account to its maximum.
Please do not attempt to contact us as we do not care about your problems. Any subsequent response from us will be an effort to placate you to withdraw further funds from your account.
Best regards,
Paula Diaz
Pure Life Research
Customer Care Specialist
Journal Comments
This is unbelievable!!! I am seriously amazed by such an outwardly arrogant response to you and your letter. Oh my goodness!! I wish you the best of luck on this!! And I so hope you catch these buggers :)
This is diabolical, they need stringing up and being dealt with very very severly!!!!!!!!!
It is so insane it would be very funny if your monies weren’t involved!
What a damned nerve , I bet you are furious Hilary . Plus the fact all the upset . I feel for you I really do . I hope you get is sorted post haste . Try not to worry it will get sorted now the bank are on to it .
Love and hugs Irene xx
UNBELIEVABLE!
You are not alone, have a look here
also here
and here
Thanks tom, I am stopping them dead in their tracks by cancelling my Debit card and being re-issued, but cannot do it until the credit card I have arranged is activated and a new pin, which will take three days. In the meantime my Banks fraud squad are on it, so they won’t get any more. Thanks so much for the info, the e-mail was word for word the same as the one I received. I posted it in my journal for all to see and beware. hugsxxx
Hilary
This is very serious. The first thing you must do, if you have not already, contact all of your credit card companies and bank, tell them what happend. They will ask you for a copy fo the email and other detail. The bank and credit card company will place a stop on your card and issue you with a new account number and the bank are likely to do the same.
Your credit card company may reimburse you for the mney already deducted, this depends from company to company and also if you are insured. Here in the UK they do this automatically.
Also contact the police and they will put you in contact with the fraud squad, unless your bank is reporting this.
thamks sweetheart, my bank has their own fraud squa and they are dealing with it, am cancelling my debit card and being issued with an emergency credit card to cover me until my new debit card comes through. thanks so much for your concern. hugsxxx
GASP!!! disgraceful.!!
this is outrageous how can people do this i would report them to the police
wow I can’t believe this, how shocking!!!!!!!!!!!!!!!
have u ordered something from them????
I hope this company is stopped