TeresaB

TeresaB

Winlock, United States

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This is the reply I got when I reported my "Show all groups* button was not working.

Subject: The “Show All Groups” is not working on my activity page

Hi Teresa!

Thanks so much for contacting Redbubble – we apologize that you’ve encountered some trouble using the site!

We recently made some small changes to our site which allow it to be more compatible with mobile devices. The changes are visible when browsing the site in smaller web browser windows, and limits the ability to view different portions of the activity feed.

These abilities can be used while using a larger browser or device, or by zooming out (ctrl -) within your browser.

As your concerns are important to us, we are reviewing them as they come in. We appreciate your feedback!

Let us know if you have any further queries and I’ll be happy to assist!

Does anyone know what he means by the zooming out (Ctrl -)???

Comments

  • Evita
    Evitaalmost 2 years ago

    Not a clue I’m afraid.. :(
    The only thing not working for me is also Show All Groups… many other members have a lot more problems :(
    Hopefully it all sort out soon….

  • Oh, thank goodness that seems to be the only problem I have so far!! It’s a real pain as far as checking on groups and/or challenges. I don’t know what groups the challenges are in that I’ve entered, and I can’t tell when it’s time to vote. I don’t know….maybe they are trying to discourage having challenges.

    – TeresaB

  • Evita, look Graham’s comment on the journal. He told me how to get it to work, and it does!!

    – TeresaB

  • Mitch Labuda
    Mitch Labudaalmost 2 years ago

    Keyboard commands.

    Press and hold the Ctrl key, then press the – to reduce the zoom or the + to increase the zoom.

  • Mitch, thank you for replying, but I’m trying to do exactly that and it doesn’t do anything. I’m not much of a techy…so it’s probably just me!!

    – TeresaB

  • Monnie Ryan
    Monnie Ryanalmost 2 years ago

    If you want to increase the size of type on a web page, for instance, hit Control (Ctrl) and the plus sign. Tap them again and it will get bigger. Conversely, hit Ctrl and the minus key and it shrinks everything. Tap Ctrl and zero (0) to return to the default setting.

    But I have NO idea what that has to do with the “Show All Groups” not expanding when you click on it – both Jack and I are annoyed as heck that it no longer works.

  • Monnie, look at the journal again. Graham told me how to make it work, and it does.

    – TeresaB

  • PhotosByG
    PhotosByGalmost 2 years ago

    If you go into ‘Manage Works’ in your ‘Activity Page’ and then click on ‘Show All’ it will work.

  • Thank you so much Graham. That does indeed work!! I’m so glad to have that back!!

    – TeresaB

  • Ginny York
    Ginny Yorkalmost 2 years ago

    There is alot of talk going on HERE Teresa. maybe some of it can help you out.

    Ctrl is a key on your keyboard. Mine has 2 at the bottom…one on the left and one on the right. It doesn’t really matter which one you use. Just when you use it with the – or + push them down at the same time. it will change you page size. check out the link I sent. I explained it better on there.

  • Ginny York
    Ginny Yorkalmost 2 years ago

    Thanks PhotosByG! I tried manage works and then show all groups and it worked!

  • Evita
    Evitaalmost 2 years ago

    Thank you Teresa for letting me know … it does work YAY..☺♥☺

  • Laurie Search
    Laurie Searchalmost 2 years ago

    Phew, doing that Ctrl and – has fixed things!! Yay!!! Thank you!!!! :)))

  • Nadya Johnson
    Nadya Johnsonalmost 2 years ago

    OH NO, they’ve changed it again! Control – shrinks your page (control shift + enlarges it). But I already tried that and shrunk it down so far I’d need a microscope to see the text! I am going over to my desktop now… to see if it will work over there. Frankly, if it doesn’t I nay just do as I’ve been saying I would do, for months: quit! I will let you know what I find on my “larger browser”. (ARE THEY SERIOUS???)

  • Nadya,
    Try going to your “Manage Works” page and click on the show all groups. It works from that page for me, at least on my desktop. I’ve just about given up on using my iPad for RB any more. Can’t get to my comments or group features on that.

    – TeresaB

  • Nadya Johnson
    Nadya Johnsonalmost 2 years ago

    p.s. Can’t get to Comments either!