Hello Bubblers,
Sad news this time!
Those who are aware, I had purchased Tamron’s 28 – 300 mm VC lense in March’08 and which has given so many crispy photographs to me has got a fatal problem. It has stopped working & my Canon mount is displaying Error 99 In Canon’s words, lense has got electronic incompatibility. I have written a mail to Customer support but the mail is delivered to Tamron USA & they have raised their hands up saying, they don’t handle business in my country – India. They have forwarded the mail to Tamron – Japan, but I have not received any responce from any of both operations since last 4 days.
Although, I have Canon’s 75 – 300 mm lense, for me it’s a sudden shock and I am pushed back for about 4 months. I hope Tamron will give repairing service or replacement. Otherwise it’s very much uncertain where this will end up, as I cannot go for any new lense in immidiate future. I’ll update you all, about the development in coming time.
I’m very much dipressed now, even recent feature of Blossom in the blue I’ve taken very quietly. I’m very greatful to all my friends here for inspiring me all the time, but I don’t have any way ahead otherwise.
Prasad
Philip Golan, 2 months ago
Surely your lens is under warranty?
Have you taken it back to the dealer that you purchased it from?
Prasad, 2 months ago
It’s under warranty. I had a word’with the dealer, but it’s Tamron who has to do all the rest work.
johno4280, 2 months ago
Chin up Prasad, things will come together:)
GailD, 2 months ago
As it is under warranty they will have to do something. It will probably just take some time. I hope not too much time though. All the best to you Prasad.
YELLOWJACKET, 2 months ago
GEE, I’M VERY VERY SORRY FOR YOUR PROBLEMS MY FRIEND. WHEN YOU HURT WE ALL HURT WITH YOU. TRY TO REMEMBER THAT TIME ALWAYS GOES EXTRA SLOW IT SEEMS WHEN WE ARE ANXIOUS. BUT THIS TO SHALL WORK ITSELF OUT AND YOU WILL HAVE YOUR BEAUTIFUL TAMRON BACK AND SHOOTING PHOTOS SOON. IN THE MEAN TIME, START MAKING A LIST OF EVERY SHOT YOU WISH TO TAKE SO WHEN THAT TAMRON COMES BACK YOU WILL BE ON TOP OF THEM IN NO TIME. WE ALL WISH TO SEE THEM POSTED HERE ON RB. YOUR TALENT IS AN INSPIRATION TO ALL.
debsphotos, 2 months ago
Gee Prasad!! Thats no good!!! Still having problems with that company!!! But as everyone has said…if its under warrenty they should do the right thing!!! Good luck and dont let it depress you my friend…its only a lens!!! Its “you’ who chooses and presents the images !!!! *-)
odarkeone, 2 months ago
Go to the person whom you purchased it from & demand that he replace it & for him to have the worry of getting it replaced with Tamron or at lease ask him to lend you one until yours is repaired
Worth a go
Joanne Bradley, 2 months ago
Take heart Prasad! Don’t give up! Hopefully they wil pull through for you…
SharonD, 2 months ago
Hope you don’t have to wait too long Prasad. They should do something.
Prasad in reply to johno4280’s comment, 2 months ago
Thanks for boosting me up, John
Prasad in reply to GailD’s comment, 2 months ago
Sure, Gail. Let’s wait for the next week. Hope to get some result.
Prasad in reply to YELLOWJACKET’s comment, 2 months ago
Thanks for inspring words Paul. I’m planning to take it to the dealer next week. It takes about 200 Km. travel to reach out. That’s why it’s got more serious. All you kind wishes to fruit soon, friend.
Prasad in reply to debsphotos’s comment, 2 months ago
Much inspired with your words, Deb. It might be because I got tooooo much addicted with it. Might have kept going with the others, too. I’m not worried about the images in coming time with rest of the lenses, but worried I cannot bare financial loss otherwise.
Wish your ( and everyone who’s here to support ) wishes to fruit something good soon.
Prasad in reply to odarkeone’s comment, 2 months ago
:)
Thanks Gary! Next week I’m planning for it. It takes about 200 Km. travel to reach out there. Hope everything will be fine. I’m awaiting Tamron’s reply, that would help much better. If not then it’ll at least make think others about how it treats their customers. I don’t have that good experience with it since I purchase it, make me worry more.
Prasad in reply to Joanne Bradley’s comment, 2 months ago
Thanks Joanne! Your words boosted me up here. I hope everything will be good soon.
Prasad in reply to SharonD’s comment, 2 months ago
I’m expecting some explanation from Tamron, why the lense have malfunctioned? At least, it’ll show their approch to customers will make everyone aware to think of a bit. In crises customer support plays a big role in every business, those who reach their customers early sail every business opportunity & grow.
Thanks for the kind support, Sharon.
Philip Golan, 2 months ago
Don’t hold your breath waiting for an answer.
Go back to where you bought it and demand a replacement like Gary wrote.