luckydog

In the last two days several things have happened. I have been humiliated, sworn at and had to put up with bad jokes.
In the last two days, my shifts at work have increased, which isn’t necessarily a bad thing because I need the money and Maccas need the help.
But there’s something that’s been bothering me since I started doing later shifts and that is Drunken or just plain smart arse customers.
Always on a Friday and Saturday night, I get verbal abuse (usually from a group of males between the ages of 20-25) from customers that have either been drinking or just think they’re top shit.
Okay, first gripe about customers is when the ice-cream machine turns off. Firstly I’ll just explain the importance of the machine turning off. Everyone knows dairy products have certain bacteria in them and that they go off very easily resulting in food poisoning. Well the machine goes into a heat mode where it boils the mixture preventing food poisoning. Yay! No Salmonella for us, but customers don’t see it that way. No I purposely turn of the machine when I see them coming because I’m a cold heartless bitch (which I have been called upon telling someone that the ice cream is in it’s cleaning cycle and so is temporarily unavailable).
Second thing is horrible jokes. Please, for the love of god, no more whopper jokes. It’s not funny. But then again you and your mates are so trashed that you probably all think it’s hilarious along with the fact pickles stick to windows.
Another horrible joke or prank is to make me repeat myself again so that the customer feels empowered. The last person who did that to me got horrible customer service and was lucky I served them at all. It’s not funny either and it makes the person less sympathetic when they come across a customer who genuinely can’t hear. It also wastes time.
Lastly is pick up lines and being well, a smart arse. Saying your number after someone asks “anything else with that?” is old hat not to mention stupid considering that you can’t see the person talking (drive thru speaker box). I tend to get Males to take those moron’s money so they feel stupid.
Some guy once said “Your hand in marriage” that was hilarious because it was the first time I’d heard it and it was original.
Another thing which is actually quite dangerous is asking what time a person finishes. It’s also an invasion of privacy. Some people may be asking it innocently but I believe that you never ask a person that because it’s a question predators would ask.
With the uncleanliness thing, pickles on windows = stupid. If you didn’t want pickles, then ask us not to put them in. One customer asked for no spit in his burger, which we cannot do as it is against health regulations (not to mention it’s just a myth) so he replied by spitting on our drive thru windows.
Lovely.
I had this idea of letting people know when they’ve crossed the line by handing out badges. If you’re nice, you get a nice badge, otherwise you get the mean badge.
Oh one last bit to rant about.
When people go over board when we make mistakes. We are human. We make errors just like any other human. If it’s busy and hot it’s very stressful conditions and we try our best, but usually with big orders with lots of grills, being human, we get confused.
Nobody is perfect.
I’ve heard similar things from supermarket employees who ask “how are you?” to every customer for the entirety of thier shift and how they hardly get replies, this is kind of like that.

PS. to supermarket employees, I just say good when you ask how I am because I don’t like being asked that question. It’s just a personal thing.