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JJDegrade

JJDegrade

Joined October 2007

Fraudulent Sales?

Anyone else have problems with fraudulent sales where someone has bought some of your stuff, only to find that the buyer has used someone else’s credit card details?
Or am I the only unlucky one?

And if a RedBubble Admin happens to read this entry, could you please answer this question.
Does catching a fraudulent sale mean you caught the illegitimate use of the credit card before you shipped the product or after?
Just like to know…..I’ve already sent an email to Support without any reply.
Cheers

Comments

  • zomboy
    zomboyabout 6 years ago

    Hello,
    this is interesting because one of my sales figures doesnt add up and I cant figure out why. I have notified red bubble about it and they say it is because a payment has not gone through yet, could be a credit card payment. Not sure. When I look under clothing it says I have sold 10 of one shirt and then when I look at the account section it says I have sold 9 of the same shirt – quite bizaar. It has been like that for over a month now.

  • JJDegrade
    JJDegradeabout 6 years ago

    Zomboy, interesting to find out if that stray shirt actually went out WITHOUT payment.
    Hmmmm…..? Have you contacted Admin?