Crashed my Car :(
Yesterday I put my KIA Cerato in for a service (60,000 KM). Its not quite 3 years old. It has been properly serviced from the day it was bought and we have never had a problem with it. The service included changing the brake fluid and bleeding the brakes.
Last night on the way home from the movies the brakes failed and as a result we had an accident. The pedal went to the floor and although I pumped it a couple of times there were no brakes. Funny thing was when Colin got in to move the car a bit so it was off the road the brakes were still loose but they started to work and by the time the tow truck had arrived they were fine. So today when KIA looked at it they are saying there was no problem with the brakes and they even took it for a test drive. They are saying that maybe I had put my foot on the clutch or something. I know that is not the case as I was also in the process of changing down gears as we approached the intersection and slowed, besides i never use my right foot on the clutch. I explained all this to them but they are now saying its up to my insurance assessor to determine if its the case or not. I am not concerned about trying to place fault or blame (and told them this) as it is fully insured. My biggest issue is I know without a shadow of a doubt that those brakes did not work and what happens if they repair the panel damage and then it happens again, maybe with a more serious outcome, or when I have my grand daughter with me?
They are also saying they have never heard of it happening before but I have done a search on the internet and can find examples in the USA of KIA and NIssan cars where it has occurred.
I am just wondering if anyone else has ever had this happen or heard of it happening and where I can get proof from??
Thanks in advance.
Mary :-(
Lois Romer
thank goodness your ok mary, sorry i know nothing about those cars so cant help you.
Lisa Kenny
My god Mary, you must have gotten the fright of your life!! Thank goodness you’re both alright. (Sorry can’t help with the other bit)
Darren Stones
Mary, it’s good to hear you and Colin are okay.
Can’t help you much, other than to suggest that your insurance company, car service provider and yourself work together to find the problem.
SpaceAce08
Glad to see that you are ok.
I’ve had air in my brake line a few times. I put the foot on the brakes and the pedal has gone straight to the floor. A couple of pumps on the pedal and bingo it’s been ok again
I never take my car to get the brakes done i don’t trust the A/holes we do them our selves.
It sounds to me that they didn’t bleed them properly at all you have to get the air out of the line before you tighten up the bleed screw.
I really can’t help you with it, but they should’ve done the job right in the first place before they gave that car back to you.
Mel Brackstone
Pleased to hear you’re ok, Mary, but I think you should definitely pursue them regarding the apparent lack of professionalism with their work on your brakes. Good luck!!
Frank Yuwono
Just be glad you’re both OK Mary!
In Indonesia I heard some KIA model once had a problem as some their wheels fell apart at high speeds!
Mary Broome
Thanks guys… i think its going to be a long drawn out saga :-(
Christine Wilson
glad to hear your all ok thats hairy stuff have you had it test driven by an independent party. Or the assessors should have a good look at the brakes it tmay have been one of those one offs