The saga of my experience with Red Bubble and a warning to you.
I joined a site called RedBubble thinking they were a good resource for selling prints, getting prints done and t-shirts printed, I could not have been more wrong.
I loaded some print sized images and created a t-shirt design, shortly after this, I ordered a shirt, it arrived and looked good, the only problem is these were not preshrunk shirts, they do suggest washing them in cold water but what they don’t tell you is these are the cheapest cotton shirts in existance.
No worries, now I know, so I order a large laminated print as a test, thinking I can order my book cover laminated for a display during my shows, this was April 12th. I’m informed by one of their minions that my print shipped on 4/17 and should be here in a maximum of 10 days. Then by May 5th when nothing had shown up yet… I’m writing in their customer service ‘forum’ and someone else tells me to be patient, it’s coming from Australia. HUH? Ok, whatever. In the meantime I order 9 t-shirts to have on hand for my book signing.
May 27th, I have not recieved the print, the shirts do arrive BUT 3 of the large shirts are NOT PRINTED. WTF? Back to the forum… I post photos of the shirts: http://www.pbase.com/dwinge/image/113073536/large and I’m told all will be reordered and shipped.
La la lala la …June 10 I receive the print (still wondering where the first one is and who sold it) the print has this god awful crease across it, just below the center of the image, it’s unusable! ...Saturday the reprinted shirts show up, not the 3 Large that were missing, one each Medium, Large and XLarge.
Summary… they cannot read, they do not followup, their customer service is abismal and their attitude is one of go screw yourself.
Thank goodness Red Bubble is not representative of most Internet merchants, just sucks to be the one to get burned by them.
David
The Photograph...
BTW, this is the reason my work is no longer available here.
woof
wow!! sorry to hear that!!! i have read one too many of these. that’s why i don’t have my work
for sale here.
The Photograph...
In all fairness they are attempting to correct the errors, I’ll post again if/when they do, I do not think it’s their fault as it is a problem with their subcontractors in the USA.