prints dissapointing

Hi all,
I just recently had some of my work printed at a lab in town (Adelaide) i tried this place because their prices for photorag paper was pretty much half the price of other printing places. I had a quick look in the lab and they seemed pretty good, got home to show wifey and have a better look, to find that they’re actually pretty different to how they look onscreen, they were a different colour, and also alot darker :((
Do i go back and question them about it? Has anyone else had the same problem before just after some experienced advice, as they’re for an exhibition in the near future..i’m quite bummed about it!
Thanks, Joel

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