If the package says simple, easy, or one step…put it back!!! You will spend the next ten years of your life doing the “easy simple one step.” We sent men to the moon and back using computers with far less than this beast that sits on my desk…so this is simple…right? The beast does a far better job of gathering dust than it does of working as it should. (I would have used different words except the spell check doesn’t know how to spell either)>Void…reboot. My hair first turned gray and then just plain fell out while I was doing the “easy one step”. Many inches were added to my waist as I did the “simple one step”. The beast is trying to take my life away from me and I am suppose to be smarter than the beast. No problem…I’ll just call the “Goon Squad” ..(in the white shirt and wearing a black tie..driving the black and white VW Bug..(is it still called a “bug?” that’s a good word..“bug” I mean) Void…tilt…reboot… they will repair the beast or maybe the “squad” will tell you to go to Helen Waite (she’s listed at the wrong phone number in customer service, so just go to Helen Waite….The “squad” is here…only problem is… this $90.00 an hour “Goon Squad” comes in my house asking Me questions about the beast!!!! Something is wrong with this gloriuos “New World Order”…but they will figure it out… as soon as they get a new hard drive…one of those “simple one step machines”..well maybe..in time…somehow…somewhere…Oh hell just forget it….