Rebecca Cruz

Regarding Image Categories, Buyers and Groups

I’ve posted the following in the forums but have decided to create a journal entry on it also, it’s something I feel strongly about!


I’ve said the following before in bits and pieces in response to different forum topics on group and buyer issues, but I feel it really does need to be said fully and in it’s own thread.

I believe that until RedBubble implements a categorization method for artists to sort their images and buyers to find artwork, many of the issues and dissent we are seeing with groups will remain. I also believe that without this image categorization, many potential non-member buyers become frustrated with attempting to find images that suit their needs.

It seems to me that a vast majority of RB members view groups as nothing more than a way to sort and categorize their images. Flower images are submitted to a Flower Group, not because the artist has a passion for flower art and wishes to participate with a group of equally passionate Flower Art enthusiasts, but rather simply because their image has a flower in it and they believe submitting it to a group is the best way to categorize their art for it to be found by potential buyers.

Because of groups being used for image sorting they are not being used as artist-interactive communities. This leads to overwhelmed and frustrated hosts and artists, resulting in hurt feelings over rejected images, anger over group guidelines and general unrest and upset. Many seem to believe that not being able to include their artwork in a group is limiting their exposure to buyers. When in reality, the likelihood of a non-member using the groups to search for their next artwork purchase is very slim.

Many wish groups to be more interactive and participatory, however they are at odds against those who have no desire for this and simply want a place to sort their images.

If we had an image categorization method, independent of keywords, buyers would have an easier way to locate the artwork they are searching for. A buyer would have the option to choose (for example) Photography – Nature – Flowers and would then be presented with all flower images, regardless of what group that image belongs to.

I think that with this system in place, groups would be much more likely to become what I see they were meant to be: Communities of like-minded artists that wish to participate together and share a passion for a particular artistic subject or medium.

This categorization feature, to me, is one of the most essential features that RB could implement. Most importantly, it would facilitate buyers in making their way through the multitude of images on the website and secondly I believe that when members understand that groups are not meant for categorizing their artwork for buyers, it would go a long way to solving many of the issues we are seeing with groups.

  • Jan Piller

    Jan Piller, 3 months ago

    Good point – I have used groups to put images even though I have no interest in participating. Did it just to get exposure like you mentioned. So you have valid suggestions here. Sometimes it’s hard to come up with keywords too because we don’t know what keywords a potential buyer might punch in.

  • Marie Sharp

    Marie Sharp, 3 months ago

    I find it very frustrating to know how a buyer locates images for purchase. I have randomly searched for certain themed images and on the first page, I would find numerous images that had nothing to do with the theme or color. Also, I have noticed that certain artists have several of their images on the first page of a particular category. How does an artist have so many on Page 1??? Who decides if the image is going to be on Page l or 10?? Do the tags mean anything??? I have seen artists with very little tags who sell product and then there are some artists that have half a page of tags that have nothing to do with the image shown. For a buyer to locate specific images becomes frustrating and leads to people going to other websites to make their purchase. As for groups, I enjoy getting to know people and sharing our viewpoints,etc. , however, I have noticed that certain people will bombard newcomers with flattering comments; then if you purchase from them-—guess what, they are off to someone else to woo with flattery. It’s nice to have your work seen and have people leave comments, but I really question the sincerity of some people. And while I’m commenting, does anyone know who is in charge of the images that make Home Page??? As a buyer, ( and I am) if I were to come to this website, my first impression would not be very high in regard to the images that are supposed to represent the artists of the entire site. Certain artists are featured on a regular basis and others who are just as talented, never get recognition. Is this whole website just turning into a “little click” of people running everything??? I appreciate, greatly, the hosts that are taking their position seriously, however, there are a number of them that just want to be able to say they “host” a group. Please, if you have no intention of monitoring the group or doing anything with the group, let someone else do the job.
    Well, I have rambled on long enough and probably ruffled some feathers, but unless RedBubble knows the concerns of their members, how will anything be changed
    —or do they even care??

  • Rebecca Cruz

    Rebecca Cruz in reply to Marie Sharp’s comment, 3 months ago

    Thank you for your response, Marie. I appreciate you taking the time to express your feelings and I am sure you are not the only person feeling such a large sense of frustration. Would you mind if I copied and pasted your response to the forum topic I created? I am sure others who may not see this journal would like to hear your views also.

  • DesImages

    DesImages, 3 months ago

    Well said, Rebecca. Some sort of categorisation is needed.

  • Adriana Glackin

    Adriana Glackin, 3 months ago

    Rebecca, I agree with you re: categorising images on RB with buyers in mind. I also agree with the points you make regarding the use of groups on here – unfortunately I don’t have any answers for you. It’s up to RB to determine what to do with categories and attracting buyers to this site.

  • Rebecca Cruz

    Rebecca Cruz in reply to DesImages’s comment, 3 months ago

    Thanks, Des. Glad to know others agree!

  • Rebecca Cruz

    Rebecca Cruz in reply to Adriana Glackin’s comment, 3 months ago

    Thanks, Adriana. Appreciate your feedback on this. I’m just hoping that the post I’ve made in the forums will be seen and considered. I know that there isn’t much members can do…besides agree or disagree with what I’ve said. Thanks for giving your support! :)

  • Adriana Glackin

    Adriana Glackin, 3 months ago

    RB is changing, growing and improving all the time, and I’m sure the changes they’re working on at the moment are a greater priority to working on categorising the art on the site. As long as they hear the feedback we give them, that’s really all we can ask. It’s always good to remind them every so often – just to let them know we haven’t forgotten ;)

  • Rebecca Cruz

    Rebecca Cruz in reply to Adriana Glackin’s comment, 3 months ago

    Indeed, I am sure they are working on improvements. Just to be clear, my comments are not meant as a slight, simply a detailed feedback/suggestion. Thanks, Adriana!

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