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NGV Bookshop Ouch!

Today I went into the city to the National Gallery of Victoria. I went and saw Australian Printmaker Brent Harris, went straight past the Napoleon Exhibition and saw an amazing printmaker.

I also went to Federation Square to see Australian Painter Fred Williams exhibition. Then the fun part, I went to the book shop and found a book I have been seeking forever! I found it, and was so excited. The book “George Baldessin Paradox and Persuasion by Harriet Edquist”. I paid for it and left a happy woman as I had had a wonderful day.

When I got home 2 hours later I decided to make a cup of tea and read my book. Imagine how sad I was when the book started to make these sqeaky noises when I turned the pages. All 279 of these beautifully illustrated pages started to fall out of the binding and the book just simply fell apart.

Wow, $70 down the drain, the book cannot be taped back together again and I cannot make it back to the gallery to complain. Way to go NGV!

B

Comments

  • Kerryn Madsen-Pietsch
    Kerryn Madsen-...over 2 years ago

    What a lovely artie day you’ve had and then comes the ‘Oh no!’ At least I’d definitely ring the the NGV and let them know what’s happened and let them know your circumstances. Maybe you could suggest posting it back (with copy of receipt) to them for a replacement/or refund at best?

  • eoconnor
    eoconnorover 2 years ago

    TOO SAD AFTER SUCH A GREAT DAY .E MAIL THEM AND REQUEST A REFUND LIZ)

  • Belinda "BillyLee" NYE (Printmaker)
    Belinda "Billy...over 2 years ago

    The Australian Galleries have very kindly sent me another book within three days. HOWEVER, this gorgeous book on George Baldessin also fell apart on inspection. The book has NO pages stuck to the binding. Its just a mess. I don’t know whether to email them and tell them its happened again or just live with the fact that there may not be any good ones out there. Ho hum, bit bummed about the whole experience.

  • Kerryn Madsen-Pietsch
    Kerryn Madsen-...over 2 years ago

    I’d let them know it’s happened again. Sounds like the book publisher was not thorough in making the product.
    Suggest maybe try and get some compensation like 1/2 price or less reimbursement if you want to keep the ‘loose’ remains,
    or
    Really specify that they thoroughly check the next book they send out to U for replacement.

  • Belinda "BillyLee" NYE (Printmaker)
    Belinda "Billy...over 2 years ago

    I received another book from the NGV and it arrived on Friday. I opened it, started to read it and yes, you guessed it! It fell apart again. THE NATIONAL GALLERY AUSTRALIA need to stop sending out dodgy books to art lovers. I now have two books, both useless , i could make a collage with them but i can’t look at them now. They are too upsetting. Not one page is stuck in the book, NOT one! Useless, absolute useless.