Some of you may remember that I designed and purchased a T-Shirt for my mother of our Star Baby who passed away in September.
When we got the shirt the printing was awful! I was so disappointed.
An email to the RB support department was responded to in a timely manner.
I was told that if they could not do a better job on the printing they would issue a full refund.
I got the replacement tee on Monday and they not only did a better job on the printing… they did an EXCELLENT job on it!
Due to serious problems on another web site I was a member of and their refusal to even acknowledge most emails sent to them, I want to make a point to everyone here on the Bubble….. If you have an issue with this site or its products they are very quick to help and set things right!! Red Bubble Rocks!
Thank You Red Bubble!
eelsblueEllen
Lisa, so good to hear after all the trouble elsewhere. I bought a calendar and it’s stunning!!! We have found our new home! :) LOL Ellen
Myrddin
Thanks for posting. I also had problems at the other site—sending emails into a black hole. Great to hear the RB is still best.
Karen Checca
Is that a wonderful change from treatment before! I’m so glad you started our group here and encouraged me to check it out. Night and day!!! :) Karen
Luann Ryan
I bought a bubble shirt and I love it !!! I am glad everything worked out!! REDBUBBLE ROCKS !!
noffi
I agree. I have asked for technical help twice and it was offered within 36 hours and gave me the answer and made it all easy and clear. How great. I will never look back! Liz
marianne troia
i have been extremely happy with the many purchases i have made from redbubble, i am still waiting for my book from you know where