I ‘stole’ this shot while my friend Randy (who’s been blessed to be able to make his living as a cowboy) was explaining something to my husband. We learned much, as we listened, about breaking horses. I was struck by the fact that horses are much like people in that to effectively work with them, we must learn to think like them, to get in their minds. When was the last time you tried to figure out what a difficult person was thinking in order to know how to approach them? : )